Quality Control

Quality ControlClick image to enlarge

For more than 45 years Warren Alloy’s fast and accurate customer service is made possible through a strong focus on the use of standardized receiving and inspection processes to insure the quality of the products we provide and to protect the customers we serve. As our company seal states, “We make certain it is right when it comes in so you can be assured it is right when it goes out”. The core elements of our quality process are:

• Warren Alloy’s Quality Assurance Program is certified to ISO 9001.
We have maintained our ISO certification since 1997.
100% of all incoming shipments are inspected.
Incoming material is reviewed multiple times for quality, count, markings and documentation before being released into our inventory.
We store 100% of MTR’s electronically for easy access.
MTR’s are put on the system before the material can be released into our inventory to insure all material documentation has been confirmed before being made available for sale.
• We have an in-house laboratory spectrometer.
The spectrometer is used to PMI (positive material identification) incoming material as part of our inspection process and to provide certification of material composition to customer requirements.
• All outgoing orders are inspected prior to shipment.
Three people must sign off on each order before it is shipped. Check points are (1) order pulling, (2) order review and (3) packing for final shipment.

Our quality process permits us to provide high quality customer service:

We ship it fast
More than 80% of orders are shipped within 24 hours!
We ship it right
Over 99% order accuracy rate.
We ship it far
75% of the US market is within 24 hours of our 6 locations.

Our experienced and dedicated Warren Alloy team always puts the customer first and will do whatever it takes to meet your needs. We are confident that once given the opportunity to service your needs, you will continue to come back to Warren Alloy as thousands of customers have been doing for nearly 50 years.

The information contained herein is not intended for specific construction or application purposes. Dimensions, specifications, or materials are subject to change without notice and without liability or obligation to furnish or install such changes or modifications on products previously or subsequently sold.

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